One person comes to mind when I think of competent communication and that particular communicator is my husband. My husband works as a district loss prevention manager for a major retailer and on a daily basis interacts with many different people with different backgrounds and in a variety of situations. On one hand he intergragates people who have been caught stealing in an intimate, vulnerable one on one interviews. He showcases impressive interpersonal skills that allow him to be able to extremely personable, charismatic, and empathetic in his approach allowing him to acquire a confession from the assailant in most instances. Another aspect of his job is to train groups of new employees in large groups introducing them to the rules, and regulations of the company, this communication delivery is quite different from an interrogation situation, he is able to articulate his points and engage the large group. This also includes imploring many effective communication skills like making eye contact, gestures, and having confidence in his delivery.
I would love to be able to model his communication behaviors, as his tactics truly encompass the best strategies towards being a good listener, delivering his point of view clearly, and making the recipient feel comfortable and at ease.
* Just a quick side note on my awesome husband, but his communication skills were one of the reasons I fell in love with him as we talked the first night I met him for hours and hours on end with the conversation flowing easily and effortlessly, which continues to this day. :)
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